Privacy Policy

Last Updated: 10/28/2025

1. Introduction

WebToApp.app ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, password
• Profile Information: Company name, website URL, contact details
• Payment Information: Billing address, payment method details (processed by secure payment processors)
• App Content: Website URLs, app names, icons, and customization preferences
• Communications: Support tickets, feedback, and correspondence with us

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Usage Data: Pages visited, features used, time spent, interactions
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs
• Cookies and Tracking: See our Cookie Statement for details

2.3 Information from Third Parties

• Authentication Providers: If you sign in with Google or other services
• Payment Processors: Transaction data from Stripe or other payment services
• Analytics Services: Aggregated data from analytics tools

3. How We Use Your Information

We use your information for the following purposes:

3.1 Provide and Maintain Services

• Create and manage your account
• Process your app conversions and builds
• Deliver customer support
• Process payments and billing
• Send service-related notifications

3.2 Improve Our Services

• Analyze usage patterns and trends
• Develop new features and functionality
• Conduct research and testing
• Monitor and improve performance

3.3 Communication

• Send you updates about our services
• Respond to your inquiries and requests
• Provide technical support
• Send marketing communications (with your consent)

3.4 Security and Legal Compliance

• Detect and prevent fraud
• Protect against security threats
• Comply with legal obligations
• Enforce our Terms of Service

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share data with third-party service providers who help us operate our business:

• Cloud Hosting: To store and process your data
• Payment Processing: To handle transactions (e.g., Stripe)
• Email Services: To send transactional and marketing emails
• Analytics: To understand service usage
• Customer Support: To provide help and support

4.2 App Store Platforms

When we build and distribute your app, we work with Apple and Google. Your app information is shared with these platforms according to their requirements.

4.3 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations
• Respond to lawful requests from authorities
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of users

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5. Data Storage and Security

5.1 Where We Store Data

Your data is stored on secure servers and may be processed in various locations. We use reputable cloud service providers that comply with industry standards.

5.2 Security Measures

We implement various security measures including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Firewalls and intrusion detection systems
• Employee training on data protection

5.3 Data Retention

We retain your information:

• For as long as your account is active
• As needed to provide services
• To comply with legal obligations
• To resolve disputes and enforce agreements

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Correction

• Access your personal information
• Correct inaccurate data
• Update your account information

6.2 Data Portability

• Request a copy of your data
• Receive data in a structured format

6.3 Deletion

• Request deletion of your personal information
• Close your account

6.4 Opt-Out Rights

• Unsubscribe from marketing emails
• Disable certain data collection (may limit functionality)
• Manage cookie preferences

6.5 How to Exercise Your Rights

To exercise these rights:

• Log in to your account settings
• Contact our support team
• Send an email request

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. For detailed information, please see our Cookie Statement.

8. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our Service is not intended for children under 18 (or the age of majority in your jurisdiction). We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the CCPA:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Say no to the sale of personal information
• Access your personal information
• Request deletion of personal information
• Not be discriminated against for exercising these rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR including:

• Right to access your data
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to lodge a complaint with a supervisory authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification
• Displaying a prominent notice on our Service

14. Data Protection Officer

For privacy-related inquiries or to exercise your rights, you can contact our data protection team through our support channels.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices:

• Use our support contact form
• Email us through your account dashboard
• Visit our support center

16. Consent

By using our Service, you consent to our Privacy Policy and agree to its terms. If you do not agree, please do not use our Service.